Ebrima Y. Jallow
Turn Every Transaction Into a Relationship.
At Waychit, we believe the future of small business isn't just about processing payments—it's about building relationships that last.
That's why we’re excited to launch one of our most impactful updates yet to WaychitPOS: Customer Profiles and Loyalty Points.
Whether you run a grocery store, restaurant, salon, or retail shop, you can now attach a customer to any sale, track their buying behavior, and reward them with loyalty points—all in one seamless flow.
What’s New?
You can now add a customer to any sale in just a tap. WaychitPOS lets you build rich customer profiles with:
- Full Name
- Phone Number
- Email Address
- Residential Address
- Custom Notes (e.g., preferences, allergies, favorite items)
Once added, the customer’s profile is saved to your system. For future purchases, you can simply select them from a list—just one tab away.
And with each purchase, you can now assign loyalty points, helping you reward and retain your most valuable customers.
Why This Feature Is a Game-Changer
1. Build Stronger Customer Relationships
Personalized service is no longer a luxury—it’s expected. With saved notes and preferences, your staff can serve customers with a personal touch that drives loyalty and repeat business.
2. Turn Every Visit Into a Reason to Return
Loyalty points incentivize repeat purchases. Set up reward thresholds (e.g., 100 points = D100 off) and watch how quickly customers come back for more.
3. Grow Your Customer Database
Stop losing valuable customer data in the rush of transactions. WaychitPOS helps you build a database for marketing, feedback collection, and future promotions.
4. Track Purchase History with Ease
Quickly view what your customers buy, how often they visit, and how much they spend. These insights help you make smarter business decisions—from stocking the right products to targeting high-value customers.
5. Delight Customers with Speed
Returning customer? Just type their name or phone number. With one tap, their profile is attached to the ticket—no delays, no fuss.
6. No Extra Software, No Extra Cost
This feature is built right into your existing WaychitPOS setup. No separate CRM tools or third-party loyalty apps needed. It just works.
Who Is This For?
- Grocery Stores: Build shopper profiles and reward frequent customers.
- Restaurants: Track regulars, add food notes (e.g., “no onions”), and reward dine-ins or takeaways.
- Retailers: Keep tabs on top buyers, tailor discounts, and re-engage customers with new arrivals.
- Salons/Spas: Note preferences, track services, and offer discounts for return visits.
No matter your business size, this update is built to scale with you.
Built on the Power of Waychit
Since WaychitPOS is already integrated with Waychit's payments, your customer profiles and loyalty programs are synced in real-time across all devices. That means you can serve, track, and reward customers whether you're at the counter, in the kitchen, or managing remotely.
Ready to Grow Smarter?
If you're already using WaychitPOS, update your app and start using the Customer + Loyalty feature today.
Not yet a WaychitPOS merchant? There’s never been a better time to upgrade your business.
With WaychitPOS, you get:
- Real-time sync across devices
- Manage Sales
- In-built payments with Waychit (Wave, Afrimoney, Qmoney, Visa/Mastercard & more)
- Inventory tracking and kitchen printer support
- Remote access to monitor your business anytime, anywhere
- And now—powerful customer and loyalty tools
Get Started Today
Join hundreds of merchants across The Gambia and Senegal who trust WaychitPOS to run and grow their businesses.
👉 Visit to Get Started Now
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