Legal
Privacy Policy.
How Waychit collects, uses, and protects your personal data. Last updated February 9, 2026.
Waychit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
1. Information We Collect
Personal Information
When you register for an account or use our Services, we may collect:
- Full name, email address, and phone number
- Date of birth and government-issued identification
- Payment information (card details, wallet credentials, bank account information)
- Transaction history and payment records
- Device information and IP address
Automatically Collected Information
When you access our Services, we automatically collect:
- Device type, operating system, and browser type
- Usage data and interaction patterns
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process payments and transactions
- Verify your identity and prevent fraud
- Provide customer support and respond to inquiries
- Improve and personalize our Services
- Send transactional notifications and service updates
- Comply with legal and regulatory obligations
- Analyse usage trends and enhance security
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Payment partners: banks, mobile money providers, and card networks to process transactions
- Service providers: third parties that help us operate our platform (hosting, analytics, customer support)
- Regulatory authorities: when required by law or to comply with legal processes
- Business partners: merchants and institutions you transact with, limited to transaction details
4. Data Security
We implement industry-standard security measures including encryption, secure socket layer (SSL) technology, and access controls to protect your personal information. Data security is a shared responsibility. While we invest heavily in safeguarding our systems, we encourage you to protect your account credentials, use strong passwords, and keep your devices secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our Services. We may retain certain data for longer periods as required by law or for legitimate business purposes such as fraud prevention and record-keeping.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing communications
7. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@waychit.com
- Visit our Contact page